Website for Resorts

The perfect hospitality platform.

We understand your frustration…

Having worked in the hospitality space, we’ve learnt a thing or two.
Here are areas we’ve observed small/medium establishments don’t get right…

  • Providing clear communication with guests during the reservation process.
  • Missing out on bookings or double booking rooms due to complicated internal processes.
  • Just going off gut-feel, rather than using hard data to predict rooms/revenue.
  • Refining their funnel to find and up-sale opportunities.
  • Building on-going user engagement with their brand – even after the guest has left

What a resort website consists of…

It’s important when building a website for resorts that we cover the basics of what your guests are looking for. What captures the essence of establishment and how can we showcase this on your website. At minimum, typical resort websites are:

  • Mobile friendly and mobile first. Everyone is on their phone!
  • Show the latest room rates and seasonable promotions.
  • Ability to book a room online with instant confirmation.
  • Photos and information on your services, amenities, resort and how to get there.
  • Genuine guest reviews and testimonials with supporting social media integration.

We work together.

We often work closely with resort owners and their teams to discover areas where we can improve accuracy and optimise efficiency, both internally and for the lifetime of a guests journey. Our process may look into…

Easier Booking Flow

We want to ensure your guests booking process is easy to follow and converts well.

Making Things Instant!

Guests want something now. We explore automation options to make things feel instant for guests (from bookings to website performance).

Keep Coming Back

How do we keep guests engaged even after they’ve come and gone.

Let’s Get Started

Meet your developer…

Tom Storms

Full Stack Web Developer

  • We have 15+ years experience with building websites.
  • Spent 6+ years working in the hospitality industry.
  • Enjoys improving processes and optimising efficiency using automation.

FAQs

Here are answers to questions you may have…

How much will it cost?

Not every solution is the same. Some establishments may need a more thorough end-to-end process refresh, while others may just need to be tweaked. Our cost takes into account the strategy, collaboration, build and marketing efforts of a solution.

How long will it take?

We love working with clients on an ongoing relationship. We don’t just churn out a solution like a machine. We tailor our solutions and personally get invested in our projects.

What’s included?

Depending on what is observed during an initial discussion, our solutions can include: booking process assessments/review; complete reservation system with payment gateways; training; website maintenance; ongoing SEO and content marketing; social media management and more.

What if I already have a website?

It’s a great foundation. We’ll use this as part of our solution and suggest improvements based on our audit.

Will your solution change our processes?

We are always looking for ways to be more efficient using automation. If there is apart of your process that could be automated, we’ll encourage an assessment and provide a SWOT analysis of implementation. If it makes sense, we’ll work together with your staff and trial before completely changing your processes/workflow.

How do we work together?

We are based in Brisbane (Australia) and work with clients remotely around the world. Alternatively, we are happy to travel and work with your team in person.

Have a question I didn’t answer? Contact me.

Let’s Start!

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