We understand your frustration…
Having worked in the hospitality space, we’ve learnt a thing or two.
Here are areas we’ve observed small/medium establishments don’t get right…
What a resort website consists of…
It’s important when building a website for resorts that we cover the basics of what your guests are looking for. What captures the essence of establishment and how can we showcase this on your website. At minimum, typical resort websites are:
We work together.
We often work closely with resort owners and their teams to discover areas where we can improve accuracy and optimise efficiency, both internally and for the lifetime of a guests journey. Our process may look into…
Easier Booking Flow
We want to ensure your guests booking process is easy to follow and converts well.
Making Things Instant!
Guests want something now. We explore automation options to make things feel instant for guests (from bookings to website performance).
Keep Coming Back
How do we keep guests engaged even after they’ve come and gone.
Meet your developer…
Here are answers to questions you may have…
Not every solution is the same. Some establishments may need a more thorough end-to-end process refresh, while others may just need to be tweaked. Our cost takes into account the strategy, collaboration, build and marketing efforts of a solution.
We love working with clients on an ongoing relationship. We don’t just churn out a solution like a machine. We tailor our solutions and personally get invested in our projects.
Depending on what is observed during an initial discussion, our solutions can include: booking process assessments/review; complete reservation system with payment gateways; training; website maintenance; ongoing SEO and content marketing; social media management and more.
It’s a great foundation. We’ll use this as part of our solution and suggest improvements based on our audit.
We are always looking for ways to be more efficient using automation. If there is apart of your process that could be automated, we’ll encourage an assessment and provide a SWOT analysis of implementation. If it makes sense, we’ll work together with your staff and trial before completely changing your processes/workflow.
We are based in Brisbane (Australia) and work with clients remotely around the world. Alternatively, we are happy to travel and work with your team in person.
Have a question I didn’t answer? Contact me.